Refund Policy
Last updated: November 17, 2025
14-Day Money-Back Guarantee
We stand behind our products and offer a 14-day money-back guarantee on all purchases. If you’re not satisfied with your purchase, we’ll refund your money, no questions asked.
Eligibility for Refunds
To be eligible for a refund, you must request it within 14 days of your purchase date. Refunds are available for:
- Individual add-on purchases
- Premium membership subscriptions (for the first billing period)
- Any other products or services we offer
How to Request a Refund
To request a refund, please contact us at ross@fluentcommunityaddons.com with the following information:
- Your order number or transaction ID
- The email address used for the purchase
- A brief explanation of why you’re requesting a refund
Processing Time
Once we receive your refund request, we will process it within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Subscription Refunds
For recurring subscriptions (such as Premium Membership), refunds are available for the current billing period only. After the refund is processed, your subscription will be cancelled and you will lose access to premium features.
Contact Us
If you have any questions about our refund policy, please don’t hesitate to contact us at ross@fluentcommunityaddons.com.